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Company Profile:
HGS International Services Pvt.Ltd Hinduja Global Solutions (HGS) began its operations in Bangalore as Hinduja TMT (HTMT) in 2000. Its first client was a Fortune 100 US Based Health Insurer, for whom HTMT started doing Insurance Claims Adjudication work. It continues to be a client today. In 2003, HTMT entered the Philippines through the acquisition of C-Cubed Solutions, one of the first Manila-based call centers. This was followed by the acquisition of Source One Communications in New Jersey which marked HGS' first foray into the US market. In 2006, HTMT restructured its business and spun off its Business Process Management Division into a new entity called Hinduja Global Solutions. It was listed in the BSE Ltd. and the National Stock Exchange in June 2007.
Since 2006, HGS has continued to grow both organically and inorganically building an impressive client list in the consumer packaged goods, retail, consumer electronics and technology, banking, insurance, healthcare, public sector, and telecommunications and media industries. In 2006, it expanded its US presence through the acquisition of Illinois-based Affina. This was followed by its entry into the UK in 2010 and Canada in 2011. In 2012, Hinduja Global Solutions brought all its operating units together under the common brand name HGS. Since then it has also set up operations in the Netherlands, Germany, Italy, France, Jamaica, and the UAE. HGS is now a leader in customer experience management, optimizing the customer journey to make its clients more competitive. Today, HGS operates in 11 countries, employs 29,000+ people, and has 60 operating centers globally.
Job Description
1. Primary responsibilities (pl. provide a detailed description) :
a. Customer related :
Understand the process of claims processing in the healthcare industry.
Have thorough knowledge of the job.
Have a good understanding of the performance SLAs and meet the SLAs.
Understand and adhere to all binding laws and regulations related to the project.
b. Financials related : NA
c. People related :
Ability to communicate orally, verbally and have good communication skills
Good team player and give due respect to the co workers in the project.
Adaptability and quick learning skills.
d. Process related :
Adhere and meet the training SLAs of the project.
Ensure all parameters like- Production, TAT and Quality are met.
Process claims as per the guidelines.
Utilize and be familiar with the current system functions, applications and enhancements.
2. Secondary responsibilities (if any) :
a. Customer related
b. Financial related:
c. People related :
Ability to work with a diverse population.
Ensure strict adherence to the process workflow and regular attendance is maintained and apt behaviour is observed.
d. Process related :
Ability to operate a keyboard and basic computer navigational skills.
BCA/MCA/Btech/Mtech May not apply for the position
2Years of Bond
Rotational Shifts
Fresher Welcome
Contact Person :- Sunil 8898009600
Walkin Interviews @ Vashi
Hinduja Global Solutions
151 International Infotech Park
Above Vashi Stn
Vashi
Navi Mumbai 400703
Click here to Apply: Online Mode
Company Profile:
HGS International Services Pvt.Ltd Hinduja Global Solutions (HGS) began its operations in Bangalore as Hinduja TMT (HTMT) in 2000. Its first client was a Fortune 100 US Based Health Insurer, for whom HTMT started doing Insurance Claims Adjudication work. It continues to be a client today. In 2003, HTMT entered the Philippines through the acquisition of C-Cubed Solutions, one of the first Manila-based call centers. This was followed by the acquisition of Source One Communications in New Jersey which marked HGS' first foray into the US market. In 2006, HTMT restructured its business and spun off its Business Process Management Division into a new entity called Hinduja Global Solutions. It was listed in the BSE Ltd. and the National Stock Exchange in June 2007.
Since 2006, HGS has continued to grow both organically and inorganically building an impressive client list in the consumer packaged goods, retail, consumer electronics and technology, banking, insurance, healthcare, public sector, and telecommunications and media industries. In 2006, it expanded its US presence through the acquisition of Illinois-based Affina. This was followed by its entry into the UK in 2010 and Canada in 2011. In 2012, Hinduja Global Solutions brought all its operating units together under the common brand name HGS. Since then it has also set up operations in the Netherlands, Germany, Italy, France, Jamaica, and the UAE. HGS is now a leader in customer experience management, optimizing the customer journey to make its clients more competitive. Today, HGS operates in 11 countries, employs 29,000+ people, and has 60 operating centers globally.
Job Description
1. Primary responsibilities (pl. provide a detailed description) :
a. Customer related :
Understand the process of claims processing in the healthcare industry.
Have thorough knowledge of the job.
Have a good understanding of the performance SLAs and meet the SLAs.
Understand and adhere to all binding laws and regulations related to the project.
b. Financials related : NA
c. People related :
Ability to communicate orally, verbally and have good communication skills
Good team player and give due respect to the co workers in the project.
Adaptability and quick learning skills.
d. Process related :
Adhere and meet the training SLAs of the project.
Ensure all parameters like- Production, TAT and Quality are met.
Process claims as per the guidelines.
Utilize and be familiar with the current system functions, applications and enhancements.
2. Secondary responsibilities (if any) :
a. Customer related
b. Financial related:
c. People related :
Ability to work with a diverse population.
Ensure strict adherence to the process workflow and regular attendance is maintained and apt behaviour is observed.
d. Process related :
Ability to operate a keyboard and basic computer navigational skills.
BCA/MCA/Btech/Mtech May not apply for the position
2Years of Bond
Rotational Shifts
Fresher Welcome
Contact Person :- Sunil 8898009600
Walkin Interviews @ Vashi
Hinduja Global Solutions
151 International Infotech Park
Above Vashi Stn
Vashi
Navi Mumbai 400703
Click here to Apply: Online Mode
