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Company Name: L & T - Larsen & Toubro Limited
Company Profile : Larsen & Toubro is a major technology, engineering, construction, manufacturing and financial services conglomerate, with global operations. L&T addresses critical needs in key sectors - Hydrocarbon, Infrastructure, Power, Process Industries and Defense - for customers in over 30 countries around the world.
L&T is engaged in core, high impact sectors of the economy and our integrated capabilities span the entire spectrum of ‘design to deliver’. With over 7 decades of a strong, customer focused approach and a continuous quest for world-class quality, we have unmatched expertise across Technology, Engineering, Construction, Infrastructure Projects and Manufacturing, and maintain a leadership in all our major lines of business.
Every aspect of L&T's businesses is characterized by professionalism and high standards of corporate governance. Sustainability is embedded into our long-term strategy for growth.
The Company’s manufacturing footprint extends across eight countries in addition to India. L&T has several international offices and a supply chain that extends around the globe.
Headquartered in Mumbai, Larsen & Toubro Limited is one of the largest and most respected companies in India's private sector. With over 75 years of a strong, customer focused approach and a continuous quest for world-class quality, L&T has unmatched capabilities across Technology, Engineering, Construction and Manufacturing, and maintains a leadership in all its major lines of business.
L&T is a team of more than 50000 professionals spread across the globe. We combine a proven track record and professional skills, woven together with a culture of trust & caring. Consistently rated among the best employers in the country, L&T offers unmatched leadership opportunities & growth. Our approach is built on empowering employees to take on challenging assignments and explore their potential.
Functional Area: Engineering Design / Construction
Educational Qualification : Engineering Graduates
Experienced Required : 2 to 4 Yrs
Functional Area: Other
Salary Provided : Rs 4.0 - 8 Lakh/Yr
Industry: Engineering / Construction
Role Category: Other
Job Description :
Customer Relationship management feedback and necessary action on regular basis to inprove score od CSI.
Liaison with JD Power Asia Pacidic, for customer saisfaction study.
Analysing the JDP syudy findings & proposing the suitable actions.
To formulate policies in consultation with department incharge to ensure highest level of customer satisfaction.
Auditing the dealers on CS parameters guidlines & proposing the action to improve the same.
Industry: Civil / Auto Anciliary / civil Components
Role: Other
Apply Mode : Online
Apply Link : Click here to apply