Are you looking for a Job in HP? HP company is recruiting many employees in June 2015. Then checkout below details HP Recruitment for 2015 is started this June.
Company Name : Hewlett-Packard (HP)
Company Name : Hewlett-Packard (HP)
Company Profile: Hewlett-Packard Company (HP), incorporated on February 11, 1947, is a provider of products, technologies, software, solutions and services to individual consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the Government, health and education sectors. Its operations are organized into seven segments: the Personal Systems Group (PSG), Services, the Imaging and Printing Group (IPG), Enterprise Servers, Storage and Networking (ESSN), HP Software, HP Financial Services (HPFS) and Corporate Investments.
The Company’s offerings include personal computing and other access devices; multi-vendor customer services, including infrastructure technology and business process outsourcing, technology support and maintenance, application development and support services and consulting and integration services, and imaging and printing-related products and services. It also provides enterprise information technology infrastructure, including enterprise storage and server technology, networking products and solutions, information technology (IT) management software, information management solutions and security intelligence/risk management solutions. As of October 31, 2011, HP owned an approximately 99% equity interest in Autonomy Corporation plc. In December 2011, the Company acquired Hiflex Software GmbH. In January 2014, Qualcomm Inc acquired a patent portfolio from Hewlett-Packard Company.
Job Title: Tech Support Executive
Job Description : Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users.
Route problems to internal 2nd and 3rd level IT support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User account provisioning. Responds to telephone calls, email, instant messages, and assigned tickets from users; Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support Escalate complex problem to appropriate support specialists
Responsible for activities relating to the evaluation, analysis, and setup of PC-based software product
Troubleshoot client software and basic network connectivity problems.
Education Qualification : Any Degree with good Communication Skills
Functional Area : Technical Support, Customer Service (International)
Location : Chennai
Required Skills : International Voice process / Techinical Support
Experience : Freshers or Experience
Salary : Best in Industry
Industry: IT Software
Interview Mode: Walk-in Interview
Apply Mode: Online
